

The vendor must contact the EBT contractor, FIS, who will then provide device installation instructions and training on how to use the device. If the vendor will use a stand-beside device to process WIC, the device will be shipped to the vendor within 7-10 business days after a successful inspection.Please reference Cash Register System Information page for further details. If the vendor has an integrated cash register system, the store will be able to accept the WIC debit card once compliance testing has been completed.Following a successful inspection and training, the grocery store or pharmacy will become an authorized WIC vendor.On the day of the inspection, a WIC Program Representative will come to the store to conduct the inspection and verify that the store meets WIC’s minimum requirements.Refer to the Site Visit Information tab and the Cash Register System Information page for more detail. Stores operating an electronic cash register system (ECR) must contact their point-of-sale (POS) provider (Reseller) and provide them with the bank X9 number and compliance testing information.This agreement must be completed and returned to the WIC Vendor and Integrity Unit at least two days before the store inspection. Store cash register systems (CRS) that require leasing a stand-beside device will be emailed a Merchant Agreement.Prior to the pre-authorization inspection, the vendor needs to prepare for accepting the WIC debit card.At this point, the vendor must begin stocking WIC approved food items and ensure the store will meet the Minimum Stock Requirements. This inspection will be at least one week from the date of the call, and will be a date agreed upon by both the vendor and the WIC Vendor and Integrity Unit. If it is determined the vendor is eligible for WIC authorization, they are contacted by the WIC Vendor and Integrity Unit to set up a pre-authorization inspection of the store.§ 253.06(3)(bm), the WIC Vendor and Integrity Unit has 90 days to review a completed application and approve or deny the initial authorization. Once the application is complete, vendor eligibility is reviewed.Vendors must provide the missing information within 15 days of receiving the request. The vendor will receive a mailed request for additional information if it is determined the application is incomplete or additional documentation is required. All applications received by the WIC Vendor and Integrity Unit will be reviewed for completeness.A grocery store or pharmacy begins the application process by submitting the documents listed in Grocery Materials or Pharmacy Materials (located on the above tabs) to the WIC Vendor and Integrity Unit.
